Why Commercial Real Estate Agents love TrustSoft
Managing trust accounts is a critical responsibility for real estate agents in Australia. At TrustSoft, we understand your unique challenges — from strict compliance requirements to the need for accurate, transparent financial management. That’s why we created Australia’s leading trust accounting software tailored specifically for commercial real estate agents.
With TrustSoft, you get a powerful, easy-to-use platform designed to help you:
- Maintain full control of client funds with a statutory trust account linked to your account via Open Banking
- Ensure 100% compliance with state specific trust accounting laws and regulations
- Automate daily trust accounting tasks of receipting and payments via .aba files to save time and reduce costly errors
- Generate audit-ready reports instantly for peace of mind and regulatory inspections
- Access dedicated Australian-based support whenever you need expert help
TrustSoft USPs: Built for Real Estate Professionals
We designed TrustSoft to be:
- Purpose-built for real estate trust accounting to manage multiple assets and sub assets. For example, managing multiple commercial / retail offices at multiple locations
- Compliant with Australian statutory trust account requirements
- User-friendly for agents with varying technical skills
- Flexible to handle complex transactions with multiple trusts and reporting for vendors and assets
Our software empowers you to confidently manage your trust accounts, so you can focus on what matters most — closing deals and growing your agency.
TrustSoft AML CTF Solution
We developed TrustSoft AML/CTF solution suited to you where:
- Risk Assessments can be conducted within TrustSoft to address industry specific risks
- Access to draft Policy document
- AML CTF Program with Part A and Part B
- Self-paced online training with assessments and certification
- Customer Due Diligence (Simplified and Enhanced)
- AUSTRAC reporting area
Key Features for Real Estate Agents
Trust Account Management
State-Specific Compliance for NSW, VIC, QLD, WA,and SA – Automate trust ledger entries, receipts, and audit trails tailored to your state’s regulations (e.g., UID tracking for NSW, RTBA integration for VIC
Automated Bank Reconciliation
Reconcile your trust account by Syncing with 50+ Australian banks for automatic bank feeds or upload .csv files. Flag discrepancies instantly to prevent audit penalties
Audit-Ready Reports
Generate trust specific detailed reports that meet audit requirements.
Multi-Asset Architecture
Manage mixed-use portfolios: Track shopping centres (retail + strata), serviced offices (per-desk billing), venue hire (event-based trusts), and commercial offices in one platform
Integrations
Sync with Xero or Export/import bulk data via Excel with pre- formatted templates
Account Statements
Produce client statements showing trust receipts and payments
Simple and Transparent Multi-Tier Pricing
Professional Trust
Monthly
This plan includes:
- 1 Trust
- Bank Feeds via .csv Import
- Up to 2 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
Hybrid Trust Most Popular
Monthly
This plan includes:
- Up to 5 Trusts
- Automatic Bank feeds
- Up to 5 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
Ultimate Trust
Monthly
This plan includes:
- Up To 15 Trusts
- Automatic Bankfeeds
- Up to 15 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
All plans include
- Manage Assets and Sub assets
- Client Statements
- Automated Reports for Auditors
- Streamline State and Industry Regulatory Compliance
- No Hidden Fees
- Generate .aba files
- Integrated with Xero
- Audit trail
- AI agent based chat and phone support
AML/CTF Pro
Yearly
This plan includes:
- Up to 2 Users
- Includes 2,400 Manual Checks
- Includes 60 Online document checks for CDD/KYC
- Includes 5 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
AML/CTF High
Yearly
This plan includes:
- Up to 5 Users
- Includes 3,600 Manual Checks
- Includes 100 Online document checks for CDD/KYC
- Includes 7 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
AML/CTF Ultimate
Yearly
This plan includes:
- Up to 15 Users
- Includes 7,200 Manual Checks
- Includes 160 Online document checks for CDD/KYC
- Includes 12 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
All plans include
- AML/CTF Risk Assessment
- AML/CTF Draft Policy and Version Control
- AML/CTF Program
- Suspicious Matter Reporting
- Threshold Transaction Reporting
- Certified Self Paced Training
How TrustSoft Benefits Real Estate Agents
- Boost Efficiency: Streamline trust accounting processes and free up valuable time.
- Save Money: Flat monthly fee with no limits to the number of properties or trusts
- Enhance Accuracy: Minimize errors with automated workflows and real-time updates.
- Build Client Trust: Transparent and compliant trust management builds confidence with your clients.
- Stay Compliant: Meet all statutory trust account obligations with ease.
- Grow Your Business: Focus on sales and client relationships while TrustSoft handles the accounting.
Experience the difference of a trust accounting software designed just for you. Join the growing community of real estate professionals who trust TrustSoft to manage their client funds securely and compliantly.
Ready to Transform Your Trust Accounting?
Get started with TrustSoft today!
Blogs
Real Estate Trust Accounting in Australia: A Comprehensive Compliance Guide
Posted on June 24, 2025
Real estate agencies in Australia handle substantial amounts of client money, including rental bonds, sales deposits, and rental income. This places a significant legal and ethical responsibility on agents to manage these funds meticulously through trust accounts. Strict adherence to state-specific legislation and consumer protection laws is paramount to ensure financial integrity, protect clients’ funds, […]
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