Our Services
Key Features
Trust Account Management
State-Specific Compliance for NSW, VIC, QLD, WA,and SA – Automate trust ledger entries, receipts, and audit trails tailored to your state’s regulations (e.g., UID tracking for NSW, RTBA integration for VIC
Automated Bank Reconciliation
Reconcile your trust account by Syncing with 50+ Australian banks for automatic bank feeds or upload .csv files. Flag discrepancies instantly to prevent audit penalties
Audit-Ready Reports
Generate trust specific detailed reports that meet audit requirements.
Multi-Asset Architecture
Manage mixed-use portfolios: Track shopping centres (retail + strata), serviced offices (per-desk billing), venue hire (event-based trusts), and commercial offices in one platform
Integration Engine
Sync with Xero or Export/import bulk data via Excel with pre- formatted templates
Meet AML/CTF Requirements*
Includes KYC and other AUSTRAC requirements*
Simple and Transparent Multi-Tier Pricing
Professional Trust
Monthly
This plan includes:
- 1 Trust
- Bank Feeds via .csv Import
- Up to 2 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
Hybrid Trust Most Popular
Monthly
This plan includes:
- Up to 5 Trusts
- Automatic Bank feeds
- Up to 5 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
Ultimate Trust
Monthly
This plan includes:
- Up To 15 Trusts
- Automatic Bankfeeds
- Up to 15 Users
- Organizations
- Trusts
- Integration for direct Bank Feeds
- Trust Payments & Trust Receipts
- Import Contacts, Suppliers, Beneficiaries
- Dashboard
- .ABA File Management
- Bank Reconciliation
- How to produce reports for auditors
All plans include
- Manage Assets and Sub assets
- Client Statements
- Automated Reports for Auditors
- Streamline State and Industry Regulatory Compliance
- No Hidden Fees
- Generate .aba files
- Integrated with Xero
- Audit trail
- AI agent based chat and phone support
AML/CTF Pro
Yearly
This plan includes:
- Up to 2 Users
- Includes 2,400 Manual Checks
- Includes 60 Online document checks for CDD/KYC
- Includes 5 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
AML/CTF High
Yearly
This plan includes:
- Up to 5 Users
- Includes 3,600 Manual Checks
- Includes 100 Online document checks for CDD/KYC
- Includes 7 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
AML/CTF Ultimate
Yearly
This plan includes:
- Up to 15 Users
- Includes 7,200 Manual Checks
- Includes 160 Online document checks for CDD/KYC
- Includes 12 Online Company Beneficial Ownership Checks with ASIC
- Firm profile and user access
- Risk assessments (products, services, geographies, client types)
- AML/CTF Policy and Program review
- Customer due diligence and KYC based on risk profiles
- Sanctions, PEP and adverse media screening settings
- AUSTRAC reporting templates
- Importing and maintaining client and beneficial owner records
- Updating AML/CTF Policy and Programs
- Managing suspicious activities, thresholds and investigations
- Simplified and Enhanced due diligence process
- Managing sanctions/PEP screening alerts and periodic re-screening
- Tips on how to pass certified training and download individual certificate of completion
All plans include
- AML/CTF Risk Assessment
- AML/CTF Draft Policy and Version Control
- AML/CTF Program
- Suspicious Matter Reporting
- Threshold Transaction Reporting
- Certified Self Paced Training
Blogs
TrustSoft will offer AML/CTF compliance Software for Tranche 2 entities for appx $1,200 pa ex GST
Australian real estate professionals, conveyancers, dealers and auctioneers must comply with new AML/CTF requirements from 1 July 2026, with enrolment at AUSTRAC opening 31 March 2026—this marks the start of Tranche 2 regulations targeting professional service providers. TrustSoft AML/CTF feature, already in beta testing, will help reporting entities automate, streamline, and secure all key aspects […]
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Motor Dealer Trust Account Compliance: A Detailed Guide for Australian Dealerships
For motor dealers in Australia, managing trust accounts is not merely a financial task but a fundamental legal obligation. Laws across states and territories (such as the Motor Dealers and Repairers Act 2013in NSW, the Motor Car Traders Act 1986in Victoria, and the Motor Dealers and Chattel Auctioneers Act 2014in Queensland) are designed to safeguard […]
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Motor Dealer Trust Accounting Software: Top 5 Essential Features
For motor dealers in Australia, managing trust accounts is not just good practice—it’s a legal obligation with strict regulatory oversight from state bodies like NSW Fair Trading, Consumer Affairs Victoria, and Queensland’s Office of Fair Trading. Effective trust accounting software like TrustSoft is crucial for ensuring compliance, preventing errors, and avoiding significant fines and license […]
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How to Avoid $11k Fines: Motor Dealer Trust Account Compliance in NSW vs. VIC vs. QLD
Trust accounting mistakes can lead to fines of up to $11,000, making compliance essential for real estate agencies. Regulations vary between NSW, VIC, and QLD, with each state having specific rules around reconciliations, record-keeping, and reporting. Many agencies unknowingly breach these requirements due to a lack of understanding, putting their licenses and finances at risk. […]
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Commercial Property Management: Best Practices
Effective commercial property management is crucial for maximising asset value, ensuring tenant satisfaction, and maintaining compliance with a complex array of regulations in Australia. The landscape of commercial real estate is constantly evolving, driven by economic shifts, technological advancements, and changing legislative requirements. Adopting best practices ensures managers remain competitive, profitable, and compliant. Here are […]
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Real Estate Trust Accounting in Australia: A Comprehensive Compliance Guide
Real estate agencies in Australia handle substantial amounts of client money, including rental bonds, sales deposits, and rental income. This places a significant legal and ethical responsibility on agents to manage these funds meticulously through trust accounts. Strict adherence to state-specific legislation and consumer protection laws is paramount to ensure financial integrity, protect clients’ funds, […]
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Motor Dealer Trust Accounting: Compliance Across NSW, VIC, and QLD
Motor dealers in Australia often handle significant client funds, particularly for deposits on vehicle sales or consignments. To protect consumers and ensure financial integrity, each state and territory has specific legislative requirements governing the handling of these “trust moneys.” Non-compliance can lead to severe penalties, including hefty fines and loss of licensing. This guide prepared […]
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5 Ways Property Managers Can Lose Clients (And Strategies to Retain Them)
Client retention is paramount for the success of any property management business. In a competitive market, even minor missteps can lead to client dissatisfaction and ultimately, their departure. Understanding the common reasons property owners choose to switch managers is crucial for identifying areas of improvement and implementing strategies to build stronger, long-lasting client relationships. Here […]
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How NSW Auctioneers Can Avoid Significant Fines Under Fair Trading Laws
Auctioneers operating in New South Wales (NSW) are subject to stringent regulations under the Fair Trading Act 1987 (NSW)and associated regulations, overseen by NSW Fair Trading. Non-compliance with these laws can lead to severe penalties, including substantial fines. While the exact maximum fine can vary depending on the specific offence and updated legislation, avoiding these […]
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Mastering Trust Accounting in Australia: Essential Compliance for Debt Collectors and Beyond
For debt collection agencies, real estate agents, auctioneers and dealers of gems and jewellery, auctioneers, and other professionals handling client funds, trust accounting is not merely good practice—it’s a legally mandated cornerstone of operations in Australia. It ensures that funds collected or held on behalf of clients are handled with utmost integrity, transparency, and in […]
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Statutory Trust Audit Requirements in Australia: A State-by-State Analysis
The audit requirements for statutory trusts in Australia vary significantly across states and territories, with each jurisdiction having specific regulatory frameworks, deadlines, and compliance obligations. This comprehensive analysis by TrustSoft team examines the key requirements for different types of statutory trusts across Australian states. You can use TrustSoft or TrustEasy or BuildTrust depending upon the […]
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Hypothetical Case Study on a Debt Collection Company: Enhancing Efficiency and Compliance – How XYZ Collections Reduced Errors with Specialised Trust Accounting Software
Introduction ebt collection agencies often struggle with manual errors, compliance risks, and inefficient processes. XYZ Collections, a hypothetical agency, faced these challenges and achieved remarkable improvements by implementing a specialized trust accounting software solution like TrustSoft.com.au. Challenges Faced by XYZ Collections: Prior to implementing the new Trust Accounting solution, XYZ Collections faced several critical issues: […]
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Navigating Conveyancer Trust Accounting: NSW vs. VIC
Conveyancers in New South Wales (NSW) and Victoria (VIC) operate under stringent trust account regulations, with non-compliance potentially leading to significant penalties, including fines. While the specific fine amounts can vary based on the nature and severity of the breach, understanding and adhering to the distinct regulatory requirements in each state is crucial to avoid […]
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Top 5 Trust Account Audit Triggers for Australian Conveyancers
Conveyancers in Australia operate under strict regulatory frameworks designed to protect client funds and ensure ethical practice. Regulatory bodies, such as NSW Fair Trading, Consumer Affairs Victoria, and Queensland’s Office of Fair Trading, actively monitor trust account activities. Understanding the key factors that can trigger a trust account audit is crucial for firms to maintain […]
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Why Conveyancers Face Trust Audit Challenges (And How to Ensure Compliance)
Trust account audits are a fundamental and mandatory aspect of compliance for conveyancers in Australia. They are designed to ensure the proper handling of client monies, maintain financial integrity, and protect consumers. Understanding these issues and taking proactive steps is crucial for a smooth and successful audit process. In TrustSoft, most of the Audit Reports […]
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Step-by-Step Guide to Effective Client funds Tracking in Trust Account and associated AML/CTF compliance for Tranche 2 Entities
Effective client funds tracking is crucial for maintaining financial transparency and operational efficiency across various industries like real estate professionals, dealers in precious stones, metals and products, lawyers, conveyancers, accountants, trust and company service providers in Australia. While specific software solutions like TrustSoft can provide structured tools, the core principles of accurate and compliant settlement […]
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